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Spring maintenance and flood control

Flooding Information

Due to persistently warmer temperatures and rainfall, the City has switched to drainage control operations and is taking precautionary measures to reduce the effects of potential flooding.

Flooding and road closures

The main locations of flooding in the city include: Cumberland, Constance Bay, Fitzroy Harbour, Dunrobin, MacLarens Landing and Britannia/Crystal Beach.

This has resulted in the following road closures:

  1. Trim Road is currently closed at Petrie Island
  2. Ray Wilson Bridge has been closed between York’s Corners and Gregoire

Pedestrian and cyclist pathways closures:

National Capital Commission affected pathways (includes a map)

City of Ottawa park closures:

Park locations that are currently flooded and should be considered closed.

  1. Brantwood Park
  2. Petrie Island Park

In the winter, frost penetrates deep into the ground and freeze-thaw cycles damage our roads by creating cracks and potholes. After the spring thaw, seasonal load restrictions are put into effect on some city roads. Seasonal load restrictions are authorized and supported by Infrastructure Services department.

Spring road conditions

After the spring thaw, seasonal load restrictions are put into effect on some city roads. Seasonal load restrictions are authorized and supported by Infrastructure Services department.

During this time, the City improves road conditions and reduces potential flooding by:

  • Using hot and cold mix asphalt to patch potholes during the winter and in early spring.
  • Clearing snow from the ends of culverts and using steam to thaw frozen catch basins to allow maximum water flow and reduce potential flooding.
  • Conducting a street sweeping blitz throughout Ottawa and concentrated street sweeping in neighbourhoods where there is continuous on-street parking.
  • Grading gravel roads and shoulders to re-establish an even road surface.

For more information, please call 3-1-1 (TTY: 613-580-2401)

Road maintenance

Rural road maintenance

The City improves road conditions by:

  • Patching potholes and repairing the road surface
  • Patching potholes with hot asphalt in both summer and winter 

To learn more about pothole repairs you can watch this video.

To report any road deficiencies such as potholes, please visit ServiceOttawa.ca or call the City at 3-1-1.

Ditches, culverts and catch basins

  • Crews remove snow and ice from some ditches.
  • Where required, culverts are thawed using a steamer
  • Crews clear roadway catch basins of ice and snow to promote drainage to minimize potential flooding

To report an issue, please visit ServiceOttawa.ca or call the City at 3-1-1.

Gravel roads and shoulders

  • Gravel roads are graded to create an even roadway surface
  • After the frost has lifted, crews perform spring maintenance operations, which includes the continued grading of gravel roads and shoulders to re-establish an even road surface for smooth and safe driving after the winter months.

For more information about road maintenance operations, visit the Road Maintenance webpage. To report an issue, please visit ServiceOttawa.ca or call the City at 3-1-1.

Road closure search tool

For citywide information on current road closures, construction and detours, use the roadwork and street closure search tool.

Reporting a street light outage

The City operates and maintains street lighting. To report a street light outage, please contact the City by calling 3-1-1 or by e-mail at streetlighting@ottawa.ca and provide an address for the street light location.

Please note that street lights are different from traffic lights (red/yellow/green).  To report a traffic light outage please contact 3-1-1.

Replacement of damaged mailboxes

Damage to rural mailboxes often occurs during winter, but a mailbox may be damaged by other types of road maintenance equipment. Find more information on Replacement of damaged mailboxes.

Additional information:

Farm equipment on the highway

Ontario Ministry of Transportation

Use and care of roads by-law

Street sweeping

Concentrated street sweeping has ended

Spring clean-up street sweeping

The annual spring clean up includes sweeping all paved roads and hard surfaces, to remove debris and materials that have accumulated throughout the winter that could pose dangers to traffic, pedestrians/cyclists and clog catch basins.

Residents are reminded to not rake or blow leaves, lawn clippings or other debris onto the roadway. This is an infraction of the Use and Care of Roads By-law 2003-498.

Street Sweeping is done in several phases:

  • Sidewalks, bus stop pads and medians are cleaned first by a variety of methods using sidewalk sweepers, flusher trucks and hand brooms.
  • City streets are swept by a flusher truck, which uses water pressure to flush the debris to the side of the curbs. A vacuum sweeper truck then picks up the majority of grit, debris, small particles and dust. This operation might be repeated several times to ensure a clean surface. If vehicles are parked on the street, the unswept area is noted and crews will return to sweep that portion. If you think a street has been missed, please call 3-1-1 or visit serviceottawa.ca to complete an online request. 

Street Sweeping in Concentrated Areas:

  • Concentrated sweeping is conducted in core neighbourhoods which include the downtown core, Vanier, New Edinburgh, Sandy Hill and the Glebe. The following new neighbourhoods will also be added to the concentrated sweeping operations this year:  Centretown, West Centretown, Byward Market, Lowertown, Ottawa East, Ottawa South, and parts of Overbrook. These neighbourhoods receive concentrated street sweeping as a result of continuous on-street parking, which prevents effective sweeping. This type of street sweeping is usually conducted between 7a.m. and 7p.m.
  • On-street parking restrictions are in effect in these neighbourhoods between Sunday, April 9 and Friday, April 14, 2017 weather permitting. Temporary “No Parking” signs are posted prominently. The parking restrictions apply to all vehicles, including those with on-street parking permits. 
  • Concentrated Street Sweeping Schedule - 2017

    Sunday, April 9 – Downtown core, Vanier, Ottawa East, and parts of Overbrook
    Monday, April 10 – Byward Market, Lowertown, Sandy Hill and Glebe
    Tuesday, April 11 – Sandy Hill, Downtown core, and Ottawa South
    Wednesday, April 12 – West Centretown, Byward Market, Lowertown, Sandy Hill, and New Edinburgh
    Thursday, April 13 – Glebe, Vanier, Ottawa East, and parts of Overbrook
    Tuesday, April 18 - Glebe, West Centretown, and Ottawa South


    *Note that operations are weather dependent and dates are subject to change without notice

  • Vehicles parked where temporary “no-parking” signs are posted could be ticketed and towed to nearby streets. Towed vehicles are usually moved a few blocks to a nearby street.
  • If you are unable to find your vehicle on your own, call the Ottawa Police Service at 613-236-1222 (TTY: 613-232-1123).

 All Street Sweeping operations are weather dependant.

Rideau River Flood Control

In February and March, the City of Ottawa, in partnership with the Rideau Valley Conservation Authority undertakes ice breaking and clearing operations along the Rideau River during the freshet (when water flow is at its peak) to allow water to flow unrestricted and to alleviate possible spring flooding in flood-prone areas.

Rideau River Flood Control Operations 2017

Rideau River flood control operations are set to begin the week of February 15 with the cutting of the keys, weather permitting. Ice breaking operations, including blasting, are set to begin February 23, weather and ice conditions permitting.

Parents and teachers in the vicinity of the river are reminded that children should be supervised at all times around water. Please warn children of the dangers of open water and keep them away from the river, especially during ice breaking and blasting operations.

Rideau River flood control operations involve a number of steps:

Ice control

An ice control boom is installed in the late fall at Strathcona Rapids to slow the surface flow, promote an ice cover, and limit the volume of ice (slush), anchored ice and ice dams in the river. The ice control boom increases the efficiency of ice breaking and clearing operations in February and March.

Ice cutting on the Rideau River

Cutting keys

Starting above Rideau Falls, saws are used to cut keys to remove large pieces of ice along portions of the river.

Ice breaking operations

Charges (explosives) and amphibious excavating equipment are used in various spots along the river to break ice apart to create open water. Ice breaking operations continue daily until the river's flow is stabilized.

Rideau River ice breaking crews

Flood control partner - Rideau Valley Conservation Authority

The Rideau Valley Conservation Authority (RVCA) partners with the City of Ottawa on Rideau River flood control. The RVCA is an inter-municipal environmental agency charged with river and river-related environmental protection responsibilities for the entire Rideau Valley watershed.

RVCA assists the City's flood control operations by securing provincial funding, assisting in the evaluation of need for the ice removal program, assessing the environmental impact and implementing innovative flood control technology including the use of an amphibious excavation machine, and the ice control boom.

To learn more about the Rideau River Flood Control operations you can watch the following videos:

Fighting Floods on the Rideau River

Rideau River Flood Control

Flooding and Your Health: What you need to know

Preparing for a potential flood, protecting yourself during a flood and restoring your home after a flood can create a tremendous amount of anxiety for home owners.  The following links provide great information on protecting yourself and family from illnesses associated with contaminated flood waters. 

Before Flooding

During Flooding

After Flooding

Food safety

Flooding can pose food safety concerns as waters can carry contaminates such as raw sewage, chemicals and disease-causing organisms which may contaminate or cross contaminate food products, surfaces and equipment.  Here are some quick tips to help you stay safe:

  • Ensure that anyone involved in all flood related clean-up activities wear appropriate personal protective equipment (PPE)
  • Discard:
    • All foods that have been in direct contact with flood waters or sewage
      • All meats, fresh fruits and vegetables
      • All boxed foods
      • All products in jars, including home preserves and all bottle drinks           
    • Discard any items (example: single service items) that cannot be properly cleaned and sanitized that have contacted flood waters/sewage
    • Porous papers, plastics or packaging (i.e. boxes or bags of rice, flour, muffin/cookies mixes)
    • Containers with screw tops, corks or caps that are wet (i.e. dressings, milk, mayonnaise, beverages)
    • Rusted, pitted, dented, swollen or leaking cans
  • Throw out food that has been sitting at room temperature for more than two hours
  • Clean and sanitize all food contact surfaces, equipment, containers and utensils
  • Launder or discard mops and any cleaning aids that contacted the flood or sewer waters
  • Wash your hands thoroughly with soap and clean water after participating in any flood clean-up activities

How to make a sanitizer

Mix 1 tsp (5ml) non-scented bleach with 3 cups (750ml) of water

Don’t keep

  • contaminated drywall, insulation and panelling
  • equipment, furniture and linens that cannot be properly cleaned and sanitized that have been contaminated with flood waters/sewage (i.e. toaster)
  • soft or porous materials that are not able to be cleaned

Water Safety

Flooding may also contaminate private wells with harmful microorganism and other contaminants.  Avoid drinking untreated well water until you have had your water tested and that sample results indicate the water is safe for human consumption.

Learn more about how to sample your well water for bacteria, interpreting testing results and what to do if your well water becomes contaminated.  Discover tips on how to prevent contamination of your well water. 

Cleaning your home after a flood

As you begin to clean up after a flood, you may initially feel overwhelmed when determining where to begin. Learn more on what to do After a Flood and Flooding and Your Health

For more information contact Ottawa Public Health at 613-580-6744 to speak with a Public Health Inspector.

Flood Awareness and Prevention Tips

As snow melts in the spring and during times of significant rainfall, large bodies of water such as rivers may have stronger than usual currents. The City reminds residents to stay away from all bodies of water. Parents should ensure their children and pets stay a safe distance from any water's edge. Do not attempt to rescue people or animals should they fall into a river. Call 9-1-1 immediately.

Will There Be Flooding in Your Area?

The potential for flooding does exist during the spring. Large amounts of rain may also cause flooding at any time. Flooding in your area will depend on your proximity to waterways and floodplains. The City is working with the Rideau Valley Conservation Authority, the South Nation Conservation Authority, the Mississippi Valley Conservation Authority, the Ottawa River Regulation Planning Board and the Ontario Ministry of Natural Resources - who are responsible for monitoring water levels in our region. Check their Web sites for updates and advisories on potential river flooding.

Basement Flooding and Sewers

Help prevent basement flooding and reduce the negative effects of flood damage by making a few simple changes around your home. Plan ahead, educate yourself and take some early precautions to prevent water from getting into your home. Learn about sewer backups and basement flooding, from general questions to what to do and steps to follow in the case of a basement flood or your sewer backs up.

Emergency Preparedness Tips

The best protection in any emergency is knowing what to do.  Are you ready? 

If a flood is forecast or imminent in your neighbourhood.

City information: call 3-1-1
For Life Threatening Emergencies: call 9-1-1

Additional Safety Issues

Ravines and Escarpments

If you live near ravines or escarpments, or if you are out in these types of areas, please be vigilant about any signs of instability and report any observed conditions to 3-1-1.

Wading Pools in City Parks

Keep children away from wading pools during spring thaw. Heavy rain falls, higher water levels and debris from spring thaw may cause drainage issues in wading pools. This may result in water back-ups and the accumulation of surface water which could pose a risk of drowning.

Road closures

As snow melts, your home can be impacted by the spring runoff. Improper catch basin and roadway drainage as well as excess water in backyards can lead to localized flooding and sewer back ups. Road and pathway closures due to flooding will be updated on the website daily.

Roadway Drainage

Assist with roadway drainage by ensuring that catch basins and drains (grates close to the curb) near your home are open and free of snow and ice. It’s normal for water to pool around a catch basin in wet weather. Roads are designed to drain based on the sewer capacity. Call 3-1-1 if you notice water building up on roads and the City will dispatch crews to investigate. Do not open sewer manhole covers (located near the middle of the street) to drain roadways as this will likely cause sewer back ups.

Rivers and Other Bodies of Water

If you live by a river or body of water with rising water levels, take appropriate safety measures. This includes clearing snow away from your foundation, sandbagging areas vulnerable to floods, and ensuring your sump pump is working properly. If you notice water levels rising around your home, please call 3-1-1.

Wells and Septic Systems

Water wells and septic systems should be graded to avoid ponding of water. In the event of flooding, the safety and operation of water wells and septic systems can be compromised. Learn about water wells and the importance of Flooding and Your Health and what to do if your well water becomes contaminated. Discover how to prevent contamination.

How can you help?

The City is currently not seeking volunteers but is advising residents who want to help to make sure friends and family - particularly children, seniors and people with disabilities - are also prepared for any potential flooding.

Seasonal load restrictions

Seasonal load restrictions will no longer be in effect as of 12:01 a.m. Monday, May 29, 2017.

During the spring thaw period, typically early March to mid-May, some roads cannot withstand heavy vehicle loads. Every year, the City of Ottawa monitors thaw progression by utilizing the forecast temperature data from Environment Canada and Weather Network to calculate the Thaw Index. When the Thaw Index reaches its threshold value, the load restrictions are imposed.  Depending on the progression of the spring thaw, restrictions can come into effect quickly, sometimes with only a few days notice.  

  • During the Seasonal Load Restricted period, commercial vehicles or trailers with a gross vehicle weight in excess of five tonnes or 11,000 lbs. per axle are prohibited on roads where restriction signage is posted, and on all roads identified as restricted on the Truck Route Maps (Urban Truck Routes and Rural Truck Routes). These restrictions also apply to all non-truck routes.
  • Heavy vehicles that exceed weight limits on restricted load roadways during the spring thaw period are subject to fines.

The City of Ottawa also conducts deflection testing to monitor pavement strength as the thaw progresses. Once the pavement strength has been restored, the load restrictions are removed.

For further information on seasonal load restrictions, please call 3-1-1.

Truck Route List

TYPE OF TRUCK ROUTE STREET FROM TO TIME RESTRICTIONS
FULL LOADS 2ND LINE RD OSGOODE MAIN ST DALMENY RD NONE
FULL LOADS 8TH LINE RD MITCH OWENS RD VICTORIA ST NONE
FULL LOADS AGES DR SWANSEA CRES HAWTHORNE RD NONE
FULL LOADS ALBERT ST SCOTT ST ELGIN ST NONE
RESTRICTED LOADS ALBION RD LESTER RD LEITRIM RD NONE
FULL LOADS ALBION RD LEITRIM RD MITCH OWENS RD NONE
FULL LOADS ALGOMA RD KENASTON ST STAR TOP RD NONE
FULL LOADS ANDERSON RD RUSSELL RD MITCH OWENS RD NONE
RESTRICTED LOADS ANDERSON RD INNES RD RUSSELL RD NONE
RESTRICTED LOADS AYLWIN RD CANON SMITH DR FERRY RD NONE
FULL LOADS BANK ST GLADSTONE AVE BELMEADE RD NONE
FULL LOADS BANKFIELD RD BROPHY DR RIDEAU VALLEY DR NONE
FULL LOADS BANTREE ST NEWMARKET ST SHEFFIELD RD NONE
FULL LOADS BASELINE RD RICHMOND RD PRINCE OF WALES DR NONE
RESTRICTED LOADS BAYSWATER AVE WELLINGTON ST W SOMERSET ST W NONE
RESTRICTED LOADS BAYVIEW RD SCOTT ST WELLINGTON ST W NONE
FULL LOADS BEARBROOK RD ST. JOSEPH BLVD 1070 METERS SOUTH OF ST. JOSEPH BLVD NONE
FULL LOADS BELFAST RD COVENTRY RD MICHAEL ST NONE
FULL LOADS BESSERER ST NICHOLAS ST CUMBERLAND ST NONE
FULL LOADS BLACKBURN HAMLET BYPS INNES RD INNES RD NONE
FULL LOADS BLACKWELL ST BANTREE ST LEEDS AVE NONE
FULL LOADS BLAIR RD MONTREAL RD INNES RD NONE
RESTRICTED LOADS BLAIS RD BANK ST HAWTHORNE RD NONE
FULL LOADS BOOTH ST RAYMOND ST CARLING AVE NONE
RESTRICTED LOADS BOOTH ST ONT/QUE BORDER ALBERT ST NONE
FULL LOADS BOTELER ST SUSSEX DR DALHOUSIE ST NONE
FULL LOADS BOUNDARY RD RUSSELL RD VICTORIA ST NONE
FULL LOADS BOURASSA ST ST. LAURENT BLVD GLADWIN CRES NONE
RESTRICTED LOADS BRIAN COBURN BLVD MER BLEUE RD TRIM RD NONE
FULL LOADS BRIDGE ST MANOTICK MAIN ST RIVER RD NONE
FULL LOADS BRONSON AVE ALBERT ST HERON RD NONE
FULL LOADS BROPHY DR MOODIE DR BANKFIELD RD NONE
RESTRICTED LOADS BROPHY DR EAGLESON RD MOODIE DR NONE
FULL LOADS BURRITTS AVE DONNELLY DR OTTAWA BOUNDARY NONE
RESTRICTED LOADS CAMBRIAN RD OLD RICHMOND RD MOODIE DR NONE
FULL LOADS CAMERON ST <Dead End> OLD MONTREAL RD NONE
RESTRICTED LOADS CANON SMITH DR AYLWIN RD FITZROY ST NONE
FULL LOADS CARLING AVE PINECREST RD BRONSON AVE NONE
RESTRICTED LOADS CARLING AVE MARCH RD GREENVIEW AVE NONE
FULL LOADS CARP RD GALETTA SIDE RD STITTSVILLE MAIN ST NONE
FULL LOADS CARTWRIGHT RD VICTORIA ST BOUNDARY RD NONE
FULL LOADS CASTOR RD YORKS CORNERS RD GREGOIRE RD NONE
FULL LOADS CATHERINE ST BRONSON AVE ELGIN ST NONE
RESTRICTED LOADS CEDARVIEW RD WEST HUNT CLUB RD FALLOWFIELD RD NONE
FULL LOADS CEDARVIEW RD HIGHWAY 416 ON RAMP (WEST HUNT CLUB) WEST HUNT CLUB RD NONE
RESTRICTED LOADS CEDARVIEW RD BASELINE RD HIGHWAY 416 ON RAMP (WEST HUNT CLUB) NONE
RESTRICTED LOADS CENTURY RD W MCBEAN ST FOURTH LINE RD NONE
FULL LOADS CHAMBERLAIN AVE IMPERIAL AVE BANK ST NONE
RESTRICTED LOADS CHAMPLAIN ST JEANNE D'ARC BLVD N TRANSITWAY NONE
FULL LOADS CHAMPLAIN ST TRANSITWAY PLACE D'ORLEANS DR NONE
FULL LOADS CHURCHILL AVE N SCOTT ST RICHMOND RD NONE
FULL LOADS CHURCHILL AVE N RICHMOND RD CARLING AVE 06:00 - 23:00
RESTRICTED LOADS CITY CENTRE AVE ALBERT ST SPRUCE ST NONE
FULL LOADS CLYDE AVE BASELINE RD STARWOOD RD NONE
FULL LOADS CLYDE AVE CARLING AVE WOODWARD DR NONE
FULL LOADS COLONIAL RD TRIM RD DUNNING RD NONE
RESTRICTED LOADS COLONIAL RD DUNNING RD CANAAN RD NONE
FULL LOADS COLONNADE RD MERIVALE RD COLONNADE RD S NONE
FULL LOADS COLONNADE RD COLONNADE RD N PRINCE OF WALES DR NONE
FULL LOADS COLONNADE RD N COLONNADE RD COLONNADE RD S NONE
FULL LOADS COLONNADE RD S COLONNADE RD COLONNADE RD N NONE
FULL LOADS COMMISSIONER ST WELLINGTON ST ALBERT ST NONE
FULL LOADS COMSTOCK RD <Dead End> <Dead End> NONE
FULL LOADS CONNIFER LANE MADAWASKA BLVD HERRICK DR NONE
FULL LOADS CONROY RD WALKLEY RD BANK ST NONE
FULL LOADS COVENTRY RD VANIER PKY ST. LAURENT BLVD NONE
FULL LOADS CUMBERLAND GEORGE ST BESSERER ST NONE
RESTRICTED LOADS CUMMINGS AVE DONALD ST CYRVILLE RD NONE
FULL LOADS CYRVILLE RD ST. LAURENT BLVD INNES RD NONE
FULL LOADS DALHOUSIE ST ST. PATRICK ST BESSERER ST NONE
FULL LOADS DALMENY RD RIVER RD BANK ST NONE
FULL LOADS DEVINE RD BOUNDARY RD FRANK KENNY RD NONE
FULL LOADS DILWORTH RD FOURTH LINE RD RIDEAU VALLEY DR S NONE
FULL LOADS DONALD ST ST. LAURENT BLVD CUMMINGS AVE NONE
FULL LOADS DONCASTER RD RIDEAU RD <Dead End> NONE
RESTRICTED LOADS DONNELLY DR OTTAWA BORDER DWYER HILL RD NONE
FULL LOADS DONNELLY DR DWYER HILL RD FOURTH LINE RD NONE
FULL LOADS DUNNING RD OLD MONTREAL RD RUSSELL RD NONE
RESTRICTED LOADS DUNROBIN RD GALETTA SIDE RD THOMAS A. DOLAN PKY NONE
FULL LOADS DUNROBIN RD THOMAS A. DOLAN PKY MARCH RD NONE
FULL LOADS DWYER HILL RD UPPER DWYER HILL RD DONNELLY DR NONE
RESTRICTED LOADS EAGLESON RD TERRY FOX DR BROPHY RD NONE
FULL LOADS EAGLESON RD MARCH RD TERRY FOX DR NONE
FULL LOADS EARL ARMSTRONG RD PRINCE OF WHALES DR. LIMEBANK RD NONE
FULL LOADS ELGIN ST WELLINGTON ST ISABELLA ST NONE
RESTRICTED LOADS FALLOWFIELD RD HUNTLEY RD OLD RICHMOND RD NONE
FULL LOADS FALLOWFIELD RD DWYER HILL RD HUNTLEY RD NONE
FULL LOADS FALLOWFIELD RD OLD RICHMOND RD PRINCE OF WALES DR NONE
FULL LOADS FERRY RD <Dead End> GALETTA SIDE RD NONE
FULL LOADS FISHER AVE CARLING AVE BASELINE RD NONE
FULL LOADS FISHER AVE BASELINE RD PRINCE OF WALES DR 06:00 - 23:00
RESTRICTED LOADS FITZROY ST HARBOUR ST CANON SMITH DR NONE
RESTRICTED LOADS FOURTH LINE RD CENTURY RD W PRINCE OF WALES DR NONE
FULL LOADS FOURTH LINE RD PRINCE OF WALES DR DONNELLY DR NONE
FULL LOADS FRANK KENNY RD INNES RD ROCKDALE RD NONE
RESTRICTED LOADS FRANKTOWN RD OTTAWA BORDER DWYER HILL RD NONE
FULL LOADS FRANKTOWN RD DWYER HILL RD PERTH ST NONE
RESTRICTED LOADS FRONTIER RD DEVINE RD BURTON RD NONE
FULL LOADS GALETTA SIDE RD OTTAWA ROAD 29 FERRY RD NONE
RESTRICTED LOADS GALETTA SIDE RD FERRY RD DUNROBIN RD NONE
FULL LOADS GEORGE ST DALHOUSIE ST CUMBERLAND ST NONE
FULL LOADS GLADSTONE AVE PRESTON ST BRONSON AVE NONE
FULL LOADS GLADSTONE AVE KENT ST ELGIN ST NONE
FULL LOADS GLADWIN CRES <Dead End> LANCASTER RD NONE
FULL LOADS GREENBANK RD PINECREST RD BASELINE RD NONE
FULL LOADS GREENBANK RD FALLOWFIELD RD JOCKVALE RD NONE
RESTRICTED LOADS GREENBANK RD BASELINE RD FALLOWFIELD RD NONE
FULL LOADS GREENFIELD AVE MAIN ST HIGHWAY 417 ON RAMP (WB) NONE
FULL LOADS GREGOIRE RD VICTORIA ST CASTOR RD NONE
RESTRICTED LOADS HARBOUR ST FITZROY ST GALETTA SIDE RD NONE
FULL LOADS HAWTHORNE AVE QUEEN ELIZABETH DRWY MAIN ST NONE
FULL LOADS HAWTHORNE RD RUSSELL RD <Dead End> NONE
FULL LOADS HAZELDEAN RD HIGHWAY 7 EAGLESON RD NONE
FULL LOADS HERON RD PRINCE OF WALES DR WALKLEY RD NONE
FULL LOADS HERRICK DR <Dead End> CONNIFER LANE NONE
RESTRICTED LOADS HERZBERG RD TERRY FOX DR MARCH RD NONE
FULL LOADS HOLLAND AVE SCOTT ST FISHER AVE 06:00 - 23:00
RESTRICTED LOADS HOLLY ACRES RD CARLING AVE OLD RICHMOND RD NONE
FULL LOADS HOPE SIDE RD EAGLESON RD OLD RICHMOND RD NONE
FULL LOADS HUNT CLUB RD WEST HUNT CLUB RD HWY 417 NONE
RESTRICTED LOADS HUNTLEY RD FALLOWFIELD RD PERTH ST NONE
FULL LOADS HUNTLEY RD STITTSVILLE MAIN ST FALLOWFIELD RD NONE
FULL LOADS IMPERIAL AVE BRONSON AVE CHAMBERLAIN AVE NONE
FULL LOADS INDUSTRIAL AVE RIVERSIDE DR ST. LAURENT BLVD NONE
FULL LOADS INNES RD INDUSTRIAL AVE BLACKBURN HAMLET BYPS NONE
RESTRICTED LOADS INNES RD BLACKBURN HAMLET BYPS BLACKBURN HAMLET BYPS NONE
FULL LOADS INNES RD BLACKBURN HAMLET BYPS DUNNING RD NONE
FULL LOADS ISABELLA ST CHAMBERLAIN AVE QUEEN ELIZABETH DRWY NONE
FULL LOADS JEANNE D'ARC BLVD N VINEYARD DR JEANNE D'ARC BLVD S NONE
RESTRICTED LOADS JEANNE D'ARC BLVD N VINEYARD DR CHAMPLAIN ST NONE
FULL LOADS JEANNE D'ARC BLVD S JEANNE D'ARC BLVD N ST. JOSEPH BLVD NONE
RESTRICTED LOADS JEANNE D'ARC BLVD S ST. JOSEPH BLVD INNES RD NONE
FULL LOADS JINKINSON RD FERNBANK RD HAZELDEAN RD NONE
FULL LOADS JOCKVALE RD GREENBANK RD PRINCE OF WALES DR NONE
FULL LOADS KANATA AVE EARL GREY DR HIGHWAY 417 NONE
FULL LOADS KENASTON ST ALGOMA RD LABRIE AVE NONE
FULL LOADS KENT ST WELLINGTON ST CHAMBERLAIN AVE NONE
FULL LOADS KINBURN SIDE RD UPPER DWYER HILL RD CARP RD NONE
RESTRICTED LOADS KINBURN SIDE RD TIMMINS RD UPPER DWYER HILL RD NONE
RESTRICTED LOADS KINBURN SIDE RD CARP RD DUNROBIN RD NONE
FULL LOADS KING EDWARD AVE MACDONALD-CARTIER BR RIDEAU ST NONE
FULL LOADS KING EDWARD AVE (TO DALHOUSIE ST) KING EDWARD AVE DALHOUSIE ST NONE
FULL LOADS KING EDWARD AVE RAMP (FROM SUSSEX DR) SUSSEX DR KING EDWARD AVE NONE
FULL LOADS KING EDWARD AVE RAMP (TO SUSSEX DR) SUSSEX DR KING EDWARD AVE NONE
FULL LOADS KIRKWOOD AVE RICHMOND AVE CARLING AVE (N) 06:00 - 23:00
RESTRICTED LOADS KIRKWOOD AVE CARLING AVE (N) MERIVALE RD 06:00 - 23:00
RESTRICTED LOADS LAFLEUR RD COLONIAL RD LARMOURS RD NONE
FULL LOADS LANCASTER RD SMYTH RD WALKLEY RD NONE
RESTRICTED LOADS LARMOURS RD SARSFIELD RD LAFLEUR RD NONE
FULL LOADS LAURIER AVE E LAURIER AVE W NICHOLAS ST NONE
FULL LOADS LAURIER AVE W BRONSON AVE LAURIER AVE E NONE
FULL LOADS LEEDS AVE BLACKWELL ST SHEFFIELD RD NONE
FULL LOADS LEES AVE MAIN ST MANN AVE NONE
FULL LOADS LEGACY RD SWANSEA CRES AGES DR NONE
FULL LOADS LEITRIM RD RIVER RD RUSSELL RD NONE
FULL LOADS LEMIEUX ST ST. LAURENT BLVD LABELLE ST NONE
RESTRICTED LOADS LESTER RD UPLANDS DR ALBION RD NONE
FULL LOADS LESTER RD ALBION RD BANK ST NONE
RESTRICTED LOADS LIMEBANK RD EARL ARMSTRONG RD RIDEAU RD NONE
FULL LOADS LIMEBANK RD RIVER RD EARL ARMSTRONG RD NONE
FULL LOADS LONGFIELDS DR STRANDHERD DR JOCKVALE RD NONE
FULL LOADS MACDONALD-CARTIER BR ONT/QUE BORDER KING EDWARD AVE NONE
FULL LOADS MACKENZIE AVE ST. PATRICK ST MURRAY ST NONE
FULL LOADS MACKENZIE KING BR ALBERT ST NICHOLAS ST NONE
FULL LOADS MADAWASKA BLVD CONNIFER LANE OTTAWA ROAD 29 NONE
FULL LOADS MAIN ST GREENFIELD AVE RIVERSIDE DR. NONE
FULL LOADS MAITLAND AVE CARLING AVE WOODWARD DR NONE
FULL LOADS MANN AVE GREENFIELD AVE KING EDWARD AVE NONE
FULL LOADS MANOTICK MAIN ST BANKFIELD RD CENTURY RD E NONE
FULL LOADS MARCH RD GOLDEN LINE RD EAGLESON RD NONE
FULL LOADS MARVELVILLE RD BANK ST GREGOIRE RD NONE
FULL LOADS MCARTHUR AVE NORTH RIVER RD ST. LAURENT BLVD NONE
RESTRICTED LOADS MCBEAN ST PERTH ST BOWRIN RD NONE
RESTRICTED LOADS MCKENNA CASEY DR MOODIE DR STRANDHERD DR NONE
RESTRICTED LOADS MCRAE AVE SCOTT ST RICHMOND RD NONE
RESTRICTED LOADS MER BLEUE RD JEANNE D'ARC BLVD S BRIAN COBURN BLVD NONE
RESTRICTED LOADS MERIVALE RD KIRKWOOD AVE CARLING AVE NONE
FULL LOADS MERIVALE RD KIRKWOOD AVE PRINCE OF WALES DR NONE
RESTRICTED LOADS MERLYN WILSON RD DONNELLY DR OTTAWA BOUNDARY NONE
RESTRICTED LOADS METCALFE ST LAURIER AVE W SOMERSET ST W NONE
FULL LOADS METCALFE ST WELLINGTON ST LAURIER AVE W NONE
FULL LOADS METCALFE ST CATHERINE ST ISABELLA ST NONE
RESTRICTED LOADS MICHAEL ST PARISIEN ST BELFAST RD NONE
FULL LOADS MICHAEL ST BELFAST RD NEWMARKET ST NONE
FULL LOADS MILTON RD NAVAN RD RUSSELL RD NONE
FULL LOADS MITCH OWENS RD BRIDGE ST BOUNDARY RD NONE
RESTRICTED LOADS MOODIE DR CARLING AVE HIGHWAY 417 NONE
FULL LOADS MOODIE DR HIGHWAY 417 BROPHY RD NONE
FULL LOADS MONTREAL RD RIDEAU ST ST. JOSEPH BLVD NONE
FULL LOADS MUNSTER RD FALLOWFIELD RD FRANKTOWN RD NONE
FULL LOADS MURRAY ST MACKENZIE AVE KING EDWARD AVE NONE
FULL LOADS NAVAN RD BLACKBURN HAMLET BYPS TRIM RD NONE
FULL LOADS NEWMARKET ST MICHAEL ST BANTREE ST NONE
FULL LOADS NICHOLAS ST WALLER ST LAURIER AVE E NONE
FULL LOADS NICHOLAS ST BESSERER ST LAURIER AVE E NONE
FULL LOADS NICHOLAS ST LAURIER AVE E HIGHWAY 417 NONE
FULL LOADS NIXON DR RIVER RD OSGOODE MAIN ST NONE
FULL LOADS NORTH RIVER RD MONTREAL RD MCARTHUR AVE NONE
FULL LOADS O'CONNOR ST WELLINGTON ST ISABELLA ST NONE
FULL LOADS OGILVIE RD COVENTRY RD BLAIR RD NONE
RESTRICTED LOADS OGILVIE RD BLAIR RD MONTREAL RD NONE
FULL LOADS OLD INNES RD BANTREE ST SHEFFIELD RD NONE
FULL LOADS OLD MONTREAL RD TRIM RD DUNNING RD NONE
RESTRICTED LOADS OLD MONTREAL RD DUNNING RD REGIONAL ROAD 174 NONE
FULL LOADS OLD PRESCOTT RD MITCH OWENS RD STAGECOACH RD NONE
FULL LOADS OLD RICHMOND RD ROBERTSON RD FALLOWFIELD RD NONE
RESTRICTED LOADS OLD RICHMOND RD FALLOWFIELD RD PERTH ST NONE
FULL LOADS OLD TENTH LINE RD TENTH LINE RD ST. JOSEPH BLVD NONE
RESTRICTED LOADS ORLEANS BLVD ST. LOUIS DR INNES RD NONE
FULL LOADS OSGOODE MAIN ST RIVER RD STAGECOACH RD NONE
FULL LOADS OTTAWA ROAD 29 MADAWASKA BLVD RITCHIE SIDE RD NONE
FULL LOADS PALLADIUM DR HIGHWAY 417 OFF RAMP (WB) TERRY FOX DR NONE
RESTRICTED LOADS PARISIEN ST TRIOLE ST MICHAEL ST NONE
RESTRICTED LOADS PERTH ST HUNTLEY RD EAGLESON RD NONE
FULL LOADS PERTH ST FRANKTOWN RD HUNTLEY RD NONE
FULL LOADS PINECREST RD CARLING AVE GREENBANK RD NONE
FULL LOADS PLACE D'ORLEANS DR ST. JOSEPH BLVD ST. JOSEPH BLVD NONE
FULL LOADS POWER RD RIDEAU RD <Dead End> NONE
FULL LOADS PRINCE OF WALES DR PRESTON ST FOURTH LINE RD NONE
FULL LOADS QUEEN ST KENT ST ELGIN ST NONE
RESTRICTED LOADS QUEENSDALE AVE BANK ST SIXTH ST NONE
RESTRICTED LOADS RAMSAYVILLE RD NINTH LINE RD MITCH OWENS RD NONE
FULL LOADS RAMSAYVILLE RD RUSSELL RD RUSSELL RD NONE
RESTRICTED LOADS RAYMOND ST ROCHESTER ST BOOTH ST NONE
FULL LOADS RAYMOND ST HIGHWAY 417 ON RAMP (BRONSON AVE) BRONSON AVE NONE
FULL LOADS REGIONAL ROAD 174 HIGHWAY 417 CANAAN RD NONE
FULL LOADS RICHMOND RD BASELINE RD ISLAND PARK DR NONE
RESTRICTED LOADS RIDDELL DR DUNROBIN RD SIXTH LINE RD NONE
FULL LOADS RIDEAU RD ALBION RD HAWTHORNE RD NONE
RESTRICTED LOADS RIDEAU RD RIVER RD ALBION RD NONE
RESTRICTED LOADS RIDEAU RD HAWTHORNE RD RAMSAYVILLE NONE
FULL LOADS RIDEAU ST WELLINGTON ST MONTREAL RD NONE
FULL LOADS RIDEAU VALLEY DR PRINCE OF WALES DR BANKFIELD RD NONE
FULL LOADS RIDEAU VALLEY DR N MANOTICK MAIN ST ROGER STEVENS DR NONE
FULL LOADS RIDEAU VALLEY DR S ROGER STEVENS DR DILWORTH RD NONE
FULL LOADS RIVER RD BRIDGE ST SOUTH GOWER BOUNDARY RD NONE
RESTRICTED LOADS RIVER RD RIVERSIDE DR BRIDGE ST NONE
FULL LOADS RIVERSIDE DR HUNT CLUB RD VANIER PKY NONE
FULL LOADS RIVERSIDE DR RIVER RD HUNT CLUB RD NONE
FULL LOADS ROBERTSON RD EAGLESON RD BASELINE RD NONE
FULL LOADS ROCHESTER ST GLADSTONE AVE CARLING AVE NONE
FULL LOADS ROCKDALE RD FRANK KENNY RD OTTAWA BOUNDARY NONE
FULL LOADS ROGER STEVENS DR DWYER HILL RD RIVER RD NONE
RESTRICTED LOADS ROGER STEVENS DR MONTAGUE BOUNDARY RD DWYER HILL RD NONE
FULL LOADS RUSSELL RD HAWTHORNE RD LANGLADE RD NONE
RESTRICTED LOADS RUSSELL RD LANGLADE RD CANAAN RD NONE
FULL LOADS RUSSELL RD SMYTH RD HAWTHORNE RD 06:00 - 19:00
FULL LOADS RUSSLAND RD ROCKDALE RD SAUMURE RD NONE
FULL LOADS SAUMURE RD RUSSELL RD INDIAN CREEK RD NONE
FULL LOADS SCOTT ST CHURCHILL AVE N BAYVIEW RD NONE
FULL LOADS SHEFFIELD RD OLD INNES RD WALKLEY RD NONE
FULL LOADS SHEFFORD RD <Dead End> MONTREAL RD NONE
RESTRICTED LOADS SIXTH LINE RD THOMAS A. DOLAN PKY RIDDELL DR NONE
FULL LOADS SLATER ST ALBERT ST ELGIN ST NONE
FULL LOADS SMYTH RD MAIN ST ST. LAURENT BLVD NONE
FULL LOADS SNAKE ISLAND RD NIXON DR BANK ST NONE
FULL LOADS SOMERSET ST W WELLINGTON ST W KENT ST NONE
FULL LOADS SOMERSET ST W O'CONNOR ST ELGIN ST NONE
RESTRICTED LOADS SOMERSET ST W KENT ST O'CONNOR ST NONE
FULL LOADS ST. JOSEPH BLVD MONTREAL RD TRIM RD NONE
FULL LOADS ST. LAURENT BLVD MONTREAL RD SMYTH RD NONE
FULL LOADS ST. PATRICK ST MACKENZIE AVE KING EDWARD AVE NONE
FULL LOADS STAGECOACH RD MITCH OWENS RD DALMENY RD NONE
RESTRICTED LOADS STAGECOACH RD DALMENY RD BELMEADE RD NONE
FULL LOADS STAR TOP RD CYRVILLE RD INNES RD NONE
FULL LOADS STEVENAGE DR SWANSEA CRES HAWTHORNE RD NONE
FULL LOADS STITTSVILLE MAIN ST HAZELDEAN RD FLEWELLYN RD NONE
FULL LOADS STRANDHERD DR FALLOWFIELD RD RIVER RD. NONE
FULL LOADS SUSSEX DR RIDEAU ST KING EDWARD AVE RAMP (TO SUSSEX) NONE
FULL LOADS SWANSEA CRES AGES DR STEVENAGE DR NONE
FULL LOADS TENTH LINE RD REGIONAL ROAD 174 NAVAN RD NONE
FULL LOADS TERMINAL AVE RIVERSIDE DR TRAINYARDS DR NONE
FULL LOADS TERRY FOX DR MARCH RD. EAGLESON RD NONE
RESTRICTED LOADS THUNDER RD RAMSAYVILLE RD ANDERSON RD NONE
RESTRICTED LOADS TORWOOD DR VANCES SIDE RD THOMAS A. DOLAN PKY NONE
FULL LOADS TRAINYARDS DR TERMINAL AVE BELFAST RD NONE
RESTRICTED LOADS TREMBLAY RD ST. LAURENT BLVD TRIOLE ST NONE
FULL LOADS TREMBLAY RD RIVERSIDE DR ST. LAURENT BLVD NONE
FULL LOADS TRIM RD NAVAN RD SMITH RD NONE
RESTRICTED LOADS TRIM RD INNES RD BRIAN COBURN BLVD NONE
FULL LOADS TRIM RD REGIONAL ROAD 174 INNES RD NONE
RESTRICTED LOADS TRIOLE ST MICHAEL ST TREMBLAY RD NONE
FULL LOADS UNION ST <Dead End> KING EDWARD AVE RAMP (TO SUSSEX DR) NONE
FULL LOADS UPLANDS DR HUNT CLUB RD BREADNER BLVD NONE
RESTRICTED LOADS UPLANDS DR BREADNER BLVD LESTER RD NONE
FULL LOADS UPPER DWYER HILL RD KINBURN SIDE RD DWYER HILL RD NONE
RESTRICTED LOADS VANCES SIDE RD DUNROBIN RD TORWOOD DR NONE
FULL LOADS VANIER PKY COVENTRY RD RIVERSIDE DR NONE
FULL LOADS VICTORIA ST BANK ST BOUNDARY RD NONE
FULL LOADS WALKLEY RD BANK ST HIGHWAY 417 OFF RAMP (WB) NONE
FULL LOADS WALLER ST RIDEAU ST NICHOLAS ST NONE
FULL LOADS WELLINGTON ST KENT ST RIDEAU ST NONE
FULL LOADS WELLINGTON ST W ISLAND PARK DR GARLAND ST NONE
FULL LOADS WEST HUNT CLUB RD MOODIE DR HUNT CLUB RD NONE
FULL LOADS WOODROFFE AVE STANDHERD  CARLING AVE. NONE
RESTRICTED LOADS WOODROFFE AVE RICHMOND RD CARLING AVE NONE
FULL LOADS WOODWARD DR MAITLAND AVE CLYDE AVE NONE

 

Report a pothole on the road

Please call 3-1-1 if the pothole issue is related to the following:

  • Construction activity (square or rectangular cut in road)
  • An immediate hazard to people or property
  • Personal accessibility
  • A traffic-related issue (such as traffic signals or traffic signs)

For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400. All other Service Requests will be triaged and addressed as operations allow.

Report a pothole on the road

Report issues with catch basins on the road

It’s normal for water to pool around a catch basin in wet weather. Roads are designed to drain based on the sewer capacity. Please call 3-1-1 if the catch basin issue is related to a missing catch basin (drain cover).

You may create a service request to advise the City of a catch basin (drain cover) that is:

  • Blocked (causing flooding on the road)
  • Sunken or raised
  • Broken

For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400. All other Service Requests will be triaged and addressed as operations allow.

Report issues with catch basins on the road

Report debris or litter on the road

You may create a service request to notify the City of debris or litter on roads or sidewalks. Debris does not include leaves. Public Works does not sweep/pick up leaves from local/residential roadways.

Report debris or litter on the road

Report a dead animal on the road

You may create a service request to notify the City of a dead animal on a public road or sidewalk. Dead animals on private or non-municipal property are the responsibility of the property owner.

Report a dead animal on the road

Report a problem with a road, sidewalk or pathway (summer)

Please call 3-1-1 if the issue is related to the following:

  • An immediate hazard to people or property
  • Personal accessibility
  • A traffic-related issue (such as traffic signals or traffic signs)

Requests submitted through this online form are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). 

Select the type of structure you are reporting:

Area Between Road and Sidewalk (Easement)
Curb or Gutter
Ditches
Garbage Cans next to Roadways
Gravel Shoulder
Pathway
Road
Sidewalk